In the first line was transcribed that the patient was transferred from HAMSTER Hospital - nope, no Hamster hospitals around here - then an easy blank in the review of systems and another in the physical exam pl. Found a hospital discharge summary on the patient dictated by a doctor I also type for in a different group and was appalled at the poor quality of the transcription. Working for one of my prn jobs yesterday and had to look in the patient's chart to get information. Back in the days of tapes, we'd get scratchy, muffled tapes from time to time, but I never would have thought in the year 2014 with digital technology, I'd still be dealing with the same problem. I'll start to think it's my hearing or my headset, then one will come in crystal clear, and I realize the others are just muffled. What Did He Say? Poor Sound Quality This Past Month.Ī lot of the reports I've had in recent weeks have been hard to hear. There are times when it is dead silent and I can't tell if he is dictating or not through i. I believe it is actually a mechanical malfunction on his end.

I have been a tier 3 MT for 12+ years and am not trying to pass the buck here. I already have about 25 blanks and I'm only about 5 minutes in. Please HELP!!! What is the policy when you have a 22 minute dictation and the sound quality is so poor you can only understand may be every 4th or 5th word/phrase. Dictation cutting in and out, muffled speech, turning head away from phone, shuffling of papers, talking in background. Is this because the docs are now dictating directly into the computer. On others there seems to be a squeaking sound as if the doctor is playing with the phone cord. On A LOT of the dictations there seems to be a whooshing sound (for lack of a better description) in the background. It doesn't matter whether I'm using a cphone or downloaded voice files.

I know my hearing has not changed but it seems that the sound quality of the dictation lately has changed. What Would Cause Such Poor Sound Quality? Sm Is it me, or has it always been this bad? We are. Half of the work I get every day or more are simple inaudible, I cannot hear or the static is so bad, or the sound so low, I have to send to QA b/c these are not intelligible. Ever since last year when they had the town hall meeting saying they were making improvements (e mails, etc.) and then they got bought, seems all that improving stopped. Is it me or is it that the sound quality is getting worse and worse on these accounts. They are really very helpful and may think of things I haven't thought to suggest. I would suggest you rule out some factors that could be causing your problems like the ones I listed, then call the Emdat help desk and ask for their suggestions.

There are on occasions a bad dictator who routinely uses his cell phone, and those are impossible for anyone, but it is usually the same person over and over again, not a lot of dictators all the time. Perhaps it is a difficult dictator, but no sound issues. I routinely get reports in QA that other people say are not transcribable and I have no issues with the sound. After I changed to Charter for my internet service, no more problems.Īs to the sound quality, I was lucky that my computer came with a Turtle sound card, one that is considered the best for MT work. Evidently their servers were extremely busy, thus slowing down my response time and timing me out with the Emdat server. When I used AT&T for my internet connections, I had problems working on the weekends. I changed that scheduled maintenance to 10 p.m. I checked my antivirus program and found some routine upgrades were scheduled to run in the background during the middle of the day every Tuesday. When I first got the computer I am currently using, I was having problems with slow/bad connections on Tuesdays. Your antivirus program can be blocking/causing problems with your connection. Of course, I skipped working late on Saturday evening as this is when the Emdat server is taken down for routine maintenance, so I always avoid working late on Saturday.Ī couple of things about your connection problems: I worked both Saturday and Sunday this past weekend and had no difficulties. I work on the Emdat platform for more than one MTSO, but not for a company called Inscribe - there are several MTSOs using the Emdat platform, only a couple use the 'Inscribe' name as part of their company name. I don't have any of the problems you describe.

Iscribe dictation