Cisco cvp database dbvisualizer install#
Cisco cvp database dbvisualizer driver#
Cisco cvp database dbvisualizer license#

I have multiple applications across over a dozen CVP servers and going one by one using Notepad++ is time consuming. We’ve been chasing a Nuance issue and as part of the process I’m monitoring the activity logs for certain errors to see if they are related to the issue we’re chasing or something else. If you’re looking for any CVP training she is the go to person in the world. I want to thank the totally awesome Janine Graves for this awesome tip. Finally, the call logs will include the call ID inside the log itself in this format: The logs will then go from 722BA95BB43D11EAA713A22EA1298902-LOGĪdditionally, utterances will also include the call ID making it super easy to find the logs you’re looking for. The parameter grammar is pretty generic and it really doesn’t matter what you see in the values. We have a parameter grammar with the only purpose of attaching the CVP call ID to the logs.

Go back to the Connection tab and Apply & Test Connection and give it a minute or two and you should see:.

Database Locale: EN_US.UTF8 If you can’t set this value, hit apply to close the ODBC properties and then set this property.

Environment > Client Locale > EN_US.UTF8.

User Id: Generally cvp_dbuser but you an connect with any valid user.

Protocol: The value of NETTYPE in the onconfig file.

Host Name: IP, FQDN, or hostname of server.

Connection > Server Name > The value of DBSERVERNAME in the onconfig file.

General > Data Source Name > Give it any name.

Cisco cvp database dbvisualizer driver#

Choose IBM Informix ODBC Driver > Finish.Open ODBC Data Source Administrator on your local machine.Open the file and find the following two lines. From there you must go to your CVP Reporting server and find your onconfig file.They both work independently or side by side.

Cisco cvp database dbvisualizer install#

Install either download, you can install them both too.For the x32 version download clientsdk.4.10.TC14.zip.If you want to do this with ODBC 圆4 then download clientsdk.4.10.You must choose the SDK option and download the Informix Client SDK Developer Edition. You must obtain a free IBM account and go to this link.Informix is used in Cisco CommunicationsManager (UCM), Contact Center Express (UCCX), Unity Connections (UCxN), and of course CVP Reporting. And horrible because it feels like Informix is just one step above using an sqlite database.

Cisco cvp database dbvisualizer license#

It’s great because you don’t have to pay (directly) for a license to run the database. It’s been like that for many years and to be honest it’s both great and terrible. Cisco’s CVP Reporting server utilizes IBM’s Informix database. The end goal is to create a Windows ODBC Data Source connection to your Cisco CVP Reporting database.įirst, a bit of a recap. I wanted to post this for posterity and for anyone else out there trying to do the same thing. This one took me a good bit of hours and googling with very little results.